Testimonials

Testimonials for Premier Roofing and Contracting

Testimonial Photo by G.
All 5's on the customer satisfaction survey. Our rep was very knowledgeable and professional. Answering all questions we had concerning process with Farmers and installation. The crew was prompt and polite and left our property better than they found it. I would recommend this company for sure!
G. of San Antonio, TX
Testimonial Photo by Ms. C.
Within the last 12 months, I had a different roofing company come to my home for some roof repairs. The repairs were done & yet with the next rain, the roof leaked. The situation became worse & I assumed I would finally need to complete the repairs out of my budget. I retired from 30 years federal employment in February 2013 so the budget was limited. One afternoon, there was a knock at my door. When I answered, it was a young man named Thaddaeus. He was very polite, identified himself, presented a business card and had all the correct documentation. He left his card for me as I asked & I contacted him at a later date. Thaddaeus answered my call, came to the house at the time we agreed & assessed the roof. He took pictures of the damage. We called the insurance carrier together, he knew roof language & I had no clue. This was the beginning of what could have been very complicated, but turned into a beautiful experience. From that point forward, Thaddaeus was aware of all that was necessary to complete the job. The insurance approved the project & Thaddaeus was on a mission to complete the project. He kept me informed every step of the way. I not only needed the new roof, but the gutters had been damaged and there was also water damage on the ceiling in the family room. The things that made this experience most amazing include the following: Thaddaeus always answered my calls or returned my calls in a timely manner. He monitored the weather and kept current on threatening storms. He kept me informed of changes in the work schedule. He was polite & respectful; he took care of my home as if it was his own. The guys that performed the work on my gutters & interior, always treated me with the utmost respect. Thaddaeus added so much to the neighborhood; he was always checking on something or following with up with someone. It was comforting to see him driving through the neighborhood. And most importantly, Thaddaeus kept the paperwork organized for insurance invoicing. At the end of the project, I had such a feeling of comfort & accomplishment. I had completed business with a first class company who demonstrated an exceptional & professional work ethic. I also had the pleasure to work with one of the most professional & highest quality individuals I have had the joy of meeting, Thaddaeus. Thank you for everything & should I move to another home & need a roof, you will be the one I contact!
Ms. C. of San Antonio, TX
Testimonial Photo by Li-Chi F.
I wish to congratulate you for having an outstanding staff, including Mr. Thaddaeus B. They were all knowledgeable in multiple aspects of the project, technical skills, and project management, as well as customer relationship management. They were polite, positive, and patient. Most importantly, they had the customer's well being at heart. We are pleased to encounter and have them repairing our roof. Through this experience, I will keep you on my list for the future house roofing and remodeling projects. I greatly appreciate your team for the professional services they provided. Congratulations for having such conscientious members on your team. I wish you and your company lots of success and prosperity. Thank you for taking care of us.
Li-Chi F. of San Antonio, TX
Testimonial Photo by Mrs. R.
I just want you to know that Dr. R. and I are very pleased with the work you've done and that your staff has been very helpful and professional in helping us through this process!
Mrs. R. of San Antonio, TX
Testimonial Photo by G.
Premier Roofing and Contracting, did an excellent job in handling my damaged property from start to finish. He can be reached in San Antonio, TX at 1-844-801-3555. Thaddaeus inspected my roof for hail damage, provided me with a detailed list of damages to provide my insurance company. Thaddaeus was present when I contacted the insurance company to make a claim and was able to answer some questions the representative had. Thaddaeus was also present when the claim estimator inspected my roof. The roof installation crew and gutter crew showed up when they were scheduled and cleaned up after their job was completed. Thaddaeus kept me informed through out the whole process. I would recommend Premier Roofing to anyone needing roof or gutter repairs.
G. of San Antio, TX
Testimonial Photo by Major G.
Just wanted to drop a line to anyone in the neighborhood who is thinking about replacing their roof. Please make sure this goes out on our next newsletter. (Major and Mrs.) G. ...(address) have just recently replaced our old roof with an exquisite roof by a gentleman and a true professional named Thaddaeus B. I had several bids from several different roofing companies and none of them came close to the detailed itemization that Thaddaeus made sure we got covered. In this excruciating heat..... he took the necessary time needed to climb the roof and explore and investigate the roof, the gutters, the vents, the chimney and anything else that he thought might be a result of any kind of hail or wind damage. As a consequence, everything was correctly submitted and totally covered. Thaddaeus also replaced all of our electrical vents with ridge vents which will help reduce the temperature in the attic without having to pay for the electricity it was previously using to keep it cool. I was called out of town on the day the work was to begin and Thaddaeus was on the job making sure the work was being done right and sent me pictures as the work progressed. I followed the detailed progress of the roof and any unseen damage from Portland, Oregon. I was thoroughly impressed.... he did everything he said he would do. Thaddaeus is both a Christian and a professional and I am grateful we were fortunate enough to make use of his talents, skills and professionalism. He has already done many roofs in our neighborhood and has several more in line. I don't usually write reviews for work done in our home, but felt that we all as neighborhood needed to know who to use, who to trust and who to recommend for services. I would whole- heartedly recommend Thaddaeus B...as your roof is only as good as the person who sold it to you and followed up on it. He was here most of the day to follow up on the work and brought lunch to his crew. It's worth it just to see if your roof has any damage you may not be as aware of, as was the case in our home. Wishing all of you the Best
Major G. of San Antonio, TX
Total testimonials : 6

our service area

We serve the following areas

Our Locations:

Premier Roofing and Contracting
18756 Stone Oak Pkwy Suite 200
San Antonio, TX 78258
1-210-762-5414
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